Terms and Conditions

This End User License Agreement is a binding legal agreement between you and FloAgency INC. Purchase, installation, or use of any WordPress theme provided on Flothemes signifies that you have read, understood, and agreed to be bound by the terms outlined below.

1. Theme Licensing & Use

All Flothemes WordPress themes are licensed under the GNU General Public License. You have the right to use each purchased Flothemes theme on one domain only. You are authorized to make any necessary modification(s) to Flothemes themes to suit your needs.

1.1 License Reselling

Reselling the license of any Flothemes products is strictly prohibited. We hold the right to cancel any licenses if these terms are breached.

2. Theme Updates

All themes are consistently tested and updated to be compatible with the latest stable version of WordPress. However, we can give no guarantee that current versions of Flothemes themes will be compatible with previous versions of WordPress, or that previous versions of themes will be compatible with the current or future versions of WordPress.

While theme license is for life for one-time purchases, the theme’s lifespan is guaranteed for up to 24 months from the official creation release date, which is noted on the product page. Flothemes reserves the right to discontinue a theme without prior notice. Theme owners of discontinued or/and not supported themes are not eligible for upgrades, free switches, or guaranteed exclusive discounts.

3. Theme Delivery

As soon as your payment has fully cleared, you will receive an email containing a download link. Use this link to download your Flotheme right away. If you do not receive your download link within 2 hours of your purchase please feel free to contact us by clicking “Contact” at the top of Flothemes.

4. Use of Content

You acknowledge that the site contains or may contain material (collectively the “Content”) that is protected by copyright, trademark, or other proprietary rights; therefore, you are only permitted to use the material as expressly authorized by Flothemes (FloAgency INC.). You may not transfer or sell, reproduce, distribute, or in any way exploit any of the content, in whole or in part, except with an expressly permitted agreement from FloAgency INC.

5. Refund Policy

We do not offer refunds 5 days after purchase. Flothemes is offering non-tangible digital goods, otherwise, we do not offer refunds for any theme purchase unless a specific agreement was made prior to purchase or if you are absolutely not able to use the theme you purchased for a specific and valid reason (e.g. some sort of incompatibility). In case a refund has been agreed due to a specific agreement, Flothemes will process a refund not including transaction fees by third parties, ie. Stripe. Flothemes reserves the right to analyze each refund request on a case-by-case study.

5.1. Theme Switch

We offer the possibility to switch to another theme within 30 days of purchase if the current theme is not as expected. If the theme is more expensive than the original the difference shall be paid. Switching outside of 30 days will incur an administrative fee. 

6. Refund Policy for Installations

We are unable to refund users on installation packages as soon as the installation form has been submitted. Please take time to consider the need for an installation package before you decide to purchase an installation package, remember they can be purchased after the initial theme purchase.

7. Installation services Time terms

Installation services purchased are valid for 3 months from purchase. Failure to start your process after this period may be subject to repurchase or a new setup fee.

8. Warranty

Flothemes WordPress themes are provided “as is” without warranty of any kind, either expressed or implied. In no event shall Flothemes (FloAgency INC.) be liable for any damages including, but not limited to, direct, indirect, special, incidental, or consequential damages or other losses arising out of the use of or inability to use of said products. Some states or jurisdictions do not allow the exclusion of certain warranties. Nothing in this section should be construed as excluding or limiting any warranty beyond what is permissible under applicable law.

9. Theme Support

Flothemes WordPress themes are provided “as is” with no implied meaning that they will function exactly as you wish or with all 3rd party plugins, components, and modules. You acknowledge by your use of the themes that it is at your sole risk, and that you assume full responsibility for all costs associated with all necessary servicing or repairs of any equipment you use in connection with the themes. For an active theme subscription, you receive ongoing updates & free support as long as your subscription is active.
For each one time theme license, you receive 12 months of free support from the moment of purchase, which is covered in our Support Terms. Any further support is paid either via a subscription model.

10. Browser Compatibility

Flothemes themes are tested and optimized for the latest 2 versions of most common web browsers. Either way, browser compatibility should be tested against the demonstration themes on Flothemes. Please ensure that the browsers you use will work with the themes as we can not guarantee that Flothemes themes will work with all browser combinations.

11. Miscellaneous Terms

You agree to indemnify and hold Flothemes (FloAgency INC.) harmless from any claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of your use of the themes or this website. Flothemes (FloAgency INC.) reserves the right to change the Terms of Service without notice. Further, Flothemes (FloAgency INC.) reserves the right to modify or discontinue any portion of the membership. Flothemes (FloAgency INC.) shall not be liable to you or any third party should Flothemes (FloAgency INC.) exercise its right to modify, suspend, limit or discontinue any feature its products or services. Use of the themes and this website shall be governed by and construed in accordance with the internal laws of the United State. You agree to submit to the non-exclusive jurisdiction of any United States Federal or State Court, in any action or proceeding arising out of or relating to the use of this website or themes. If any provision of the Terms of Service is held by a court of competent jurisdiction to be contrary to law, then such provision(s) shall be construed, as nearly as possible, to reflect the intentions of the parties with the other provisions remaining in full force and effect.

Last update January 2022

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