Theme Updates
Prior to Updating your Theme
The following tutorial explains how to update your Flothemes site.
When attempting to update a Theme, you will see a warning message saying you will lose customizations made to the Theme. This statement is only half true, as the only customizations lost are the ones done to the actual Theme Files. If you are in fact planning to change the Theme Files, please read our Child Theme article.
Theme Settings and Custom CSS will remain the same when updating the Theme.
So unless you change the Theme Files, there is nothing to worry about, and you can go ahead and update them Theme.
Updating your Theme
Below we have written out a step-by-step process on how to update your theme.
Step 1 – Check Default Folder Name
Do not change the default folder name. For example if you are using the Fiji theme, then the theme folder name is ‘fiji’ in the WordPress backend.
Sometimes the theme folder name is correct, but is located within the same folder, i.e. fiji/fiji, or narcisse/narcisse (that may happen due to incorrect unzipping and zipping process). In this case it is also considered wrong folder name. To fix this, it is necessary to delete the theme and install it again properly, or via FTP move the inner folder one level up and activate it. To detect this it is necessary to look at the site source code. If you are not sure about this, please contact the support.
Your theme will not update if the folder name has been changed.
If you did change the folder name, then you must use an FTP client and change it back to its original title, or login to your hosting control panel, locate that file and change its name. Once this is done, go to Appearance – Themes and reactivate the theme again.
Step 2 – Add Order Number
Go to Flotheme – Theme Updates, add your Order Number and click on Save
Please do not confuse the Theme Order Number with an Installation Order Number or some other product or service you may have purchased at Flothemes. Entering the wrong order number will keep you from receiving Theme updates.
The Order Number would normally consist of an 8-9 digit number. Old themes use longer order numbers.
You can get your order number within the Orders tab from your Flothemes account at www.flothemes.com/my-account/ .
NOTE: The Order ID must be inserted without the hashtag symbol. Otherwise, you will not be able to update the theme.
Step 3 – Ensure the Theme Updater Plugin is active
Make sure the FloUpdater plugin is installed and activated within your site.
This plugin is delivered along with the Theme files.
If for some reason you don’t have the plugin, you can download it here: flothemes.com/flo-plugins/
Once the plugin is installed and activated, any time there is a theme update you will see a message at the top of your screen as shown in the screenshot below:
The following tutorial explains how to update your Flothemes site.
When attempting to update a Theme, you will see a warning message saying you will lose customizations made to the Theme. This statement is only half true, as the only customizations lost are the ones done to the actual Theme Files. If you are in fact planning to change the Theme Files, please read our Child Theme article.
Theme Settings and Custom CSS will remain the same when updating the Theme.
So unless you change the Theme Files, there is nothing to worry about, and you can go ahead and update them Theme.
Updating your Theme
Below we have written out a step-by-step process on how to update your theme.
Step 1 – Check Default Folder Name
Do not change the default folder name. For example if you are using the Fiji theme, then the theme folder name is ‘fiji’ in the WordPress backend.
Sometimes the theme folder name is correct, but is located within the same folder, i.e. fiji/fiji, or narcisse/narcisse (that may happen due to incorrect unzipping and zipping process). In this case it is also considered wrong folder name. To fix this, it is necessary to delete the theme and install it again properly, or via FTP move the inner folder one level up and activate it. To detect this it is necessary to look at the site source code. If you are not sure about this, please contact the support.
Your theme will not update if the folder name has been changed.
If you did change the folder name, then you must use an FTP client and change it back to its original title, or login to your hosting control panel, locate that file and change its name. Once this is done, go to Appearance – Themes and reactivate the theme again.
Step 2 – Add Order Number
Go to Flotheme – Theme Updates, add your Order Number and click on Save
Please do not confuse the Theme Order Number with an Installation Order Number or some other product or service you may have purchased at Flothemes. Entering the wrong order number will keep you from receiving Theme updates.
The Order Number would normally consist of an 8-9 digit number. Old themes use longer order numbers.
You can get your order number within the Orders tab from your Flothemes account at www.flothemes.com/my-account/ .
NOTE: The Order ID must be inserted without the hashtag symbol. Otherwise, you will not be able to update the theme.
Step 3 – Ensure the Theme Updater Plugin is active
Make sure the FloUpdater plugin is installed and activated within your site.
This plugin is delivered along with the Theme files.
If for some reason you don’t have the plugin, you can download it here: flothemes.com/flo-plugins/
Once the plugin is installed and activated, any time there is a theme update you will see a message at the top of your screen as shown in the screenshot below: