My FloSocial Plugin is not working anymore
In the past few weeks, our team has been investigating and trying to find a solution for the FloSocial issues that some of you were experiencing. The problem was that after Instagram’s latest API update, some of our users were not able to pull their Instagram feed into their website.
Having investigated and tested countless client cases and scenarios, we came to the hard decision that the only way we can ensure a seamless long-term experience for Flothemes users - is by discontinuing our FloSocial plugin and offering an alternative way to display your Instagram feed on your website.
Therefore, we highly urge you to deactivate and delete your FloSocial plugin, and implement one of the following alternatives on your site:
- Show a static, curated Instagram feed, linked to your Instagram account. This can be done by using the"Upload Images" option, instead of the FloSocial IG Feed, in the Footer > Instagram Area. Here's how to do it.
This option is great for 2 reasons - it allows you to thoroughly curate how your website’s footer looks at any time. Plus, by uploading scaled, optimized images - you get to save some additional MBs for your page size, thus ensuring a faster loading time. The optimal image size would be 640x640px. make sure to also run them through JPEGmini or TinyPNG. - Show a Live Instagram Feed with a third-party plugin called Smash Balloon. Note, the instructions below allow you to use the Free version of Smash Ballon, you're not required to get the premium one.
Here are detailed instructions depending on the theme you have:
How to add Smash Balloon to a Flextheme (your theme needs to be at least v. 2.6.0)
How to add Smash Balloon to a Classic theme.
If you use a Legacy theme, delete the FloSocial plugin, install and activate Smash Balloon, then add its shortcode here.